Welcome to the Xfinity community! Check your Comcast voicemail from your home phone or another phone by dialing your phone number, pressing the pound key and entering your passcode. When I try using the XFInity Mobile Voicemail app, it seems like the greeting allows me to select standard but the setting will not stick and always returns to Custom. Also, dialing 1 or *86 or the 10 digit mobile number will go to the welcome to voicemail box so something in the system changed or engineering is trying to fix things so it's compatible with non-XM devices. When I try to access voicemail I get a message that "the voicemail number you are trying to reach is not in service". The resolution for that was "the total number of missing mailbox count was 1347". • … If you're checking your voicemail from a … I remember the Xfinity Mobile representative on facebook had to add the number as new service instead of porting and it ported so that could be the reason while my 2nd line from the same account ported without issues. I have seen some people say it is *86 as in *VM while others have said it's the 10 digit mobile number. The support person I chatted with explained it as the maximum number of messages allowed by my voicemail is 1347 and after that no more messages can be recorded. Tap Settings Voicemail. To use your features properly, like voicemail, please use your XFINITY Mobile purchased phone on the designated line. Press question mark to learn the rest of the keyboard shortcuts. Power cycling the phone, removing the battery, and swapping the SIM card have all failed to fix the problem. To stop Xfinity Connect Voicemail from picking up your calls before your personal answering machine, click on the gear icon in the upper-right of the Xfinity Connect Voice screen, then select settings. If you don’t have XFINITY Internet, enter your 10-digit phone number and password to log in. Regardless, maybe this information will be of use to someone with the same problem. charge applies if Xfinity TV, Internet or Voice post-pay services not maintained. Press J to jump to the feed. Maybe that is how long it takes. Have a good day. 1. It somewhat quietly launched to customers in May of 2017, and was live in all Xfinity … If you have questions about your services, we're here to answer them. International calling. You can also access your voicemail online through XFINITY Connect by clicking on the Voice and Text tab and entering your phone number and voicemail passcode. I had another earlier ticket for the same issue. If so, good to know. Visit xfinity.com and click the envelope icon on the upper right. ). (The earlier ticket did not fix the problem, which is why there was a second ticket.) Currently, I have an open ticket with no timeline for resolution. share. You can Facetime on an iPhone, however. Press J to jump to the feed. Xfinity Mobile Voicemail free download - Mobile Music Polyphonic, MobiMB Mobile Media Browser, Mobile Media Converter, and many more programs Xfinity Mobile voicemail box not in service on NEW Galaxy S9 I bought a BRAND NEW Galaxy S9 from Xfinity Mobile one week ago. Xfinity Mobile Voicemail (Package Name: com.comcast.modesto.vvm.client) is developed by Comcast and the latest version of Xfinity Mobile Voicemail VVM-R1.8.5 was updated on October 5, 2020. Isn't Facetime treated more like a app just like third party apps instead of it going over the mobile network as a standard protocol though? I've see a few other (closed) posts describing a similar problem in which the problem was resolved, but I haven't been able to find what the solution ultimately was. When I try to access voicemail I get a message that "the voicemail number you are trying to reach is not in service". Should you experience further issues, please create a new post. Avoid Xfinity mobile service at all costs, this service is not at all what they say it is. Hello wuhuyutu, thank you for reaching out and providing this information. There are three ways to access your voicemail using your phone's dial pad. I was checking voicemail every day, so am certain of the 3-4 day delay between swapping the SIM card and the reported resolution. I activated Xfinity Mobile service almost 4 weeks ago (as of this post) and voicemail has not worked from day one. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I've spoken to Xfinity Mobile support multiple times and even went into an Xfinity Store to troubleshoot. I've seen a pretty quick resolution in similar posts, so I don't know what the mystery and delay is about this. Turn on Visual voicemail. 2. All three methods fail. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — … Xfinity Mobile is the new mobile service from ISP/Cable TV conglomerate, Comcast Xfinity. When I try to call *86 (*VM) or my 10 digit mobile number from the mobile phone, I get the female recording that says "The mailbox number you are trying to reach is not in service, good bye". Does XFinity Mobile currently support Video Calling on either the iPhones or the Android devices? In an attempt to find out what the fix was I text chatted with Xfinity Support. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Restrictions apply. Access voicemail from your phone's dial pad. The 1 button would dial the number setted up as the voicemail number in the phone's dialer and I have already tried that and got the exact same message whether holding the 1, dialing my 10 digit mobile number or *86, they all resulted in the same recording with the voice so the mailbox might need to be reprovisioned as porting had issues too from Verizon Wireless which even Verizon Wireless couldn't figure out as it kept getting rejected on the XFinity Mobile side after a few attempts. Not available in all areas. I have had XFinity Mobile since September 9, 2018 but have never attempted to setup or use voicemail until 2 days ago. Open the Phone app . • Never miss a phone call. You can: Press and hold 1; Dial *86; Dial your Xfinity Mobile phone number Press question mark to learn the rest of the keyboard shortcuts. You can also just hold down the 1 button until it connects to voicemail. post-pay Xfinity Internet. How to set up readable voicemail 1. The phone is a Motorola E5 Play purchased new from Xfinity Mobile and my number was transferred from Verizon. /u/Almighty188 as I said in modmail, the voicemail and other features on your BYOD android device will be iffy until we support BYOD for android later this year. In addition, you can also manage and record greetings. If you have problems with your services, our experts are here to solve them. With visual voicemail, you can view your messages directly on your device without having to dial into voicemail. I've spoken to Xfinity Mobile support multiple times and even went into an Xfinity Store to troubleshoot. Turn on visual voicemail. As a update, it looked like the voicemail feature mysteriously started working on it's own on April 26, 2018 all of a sudden when the XFinity Mobile Voicemail app now shows and plays back the voicemail messages and within that app, I can now select the voicemail greeting as standard and it will stick. Not all carriers offer this feature. X1 provides the most comprehensive library of entertainment on one platform with thousands of choices – aggregating live TV, On Demand, and popular streaming apps from a growing collection of networks and streaming services. Thanks for confirming that XFinity Mobile does not support native android video calling. The SIM card was swapped out on a Monday morning but the voicemail did not resolve until that Thursday evening. Added: ... verizon or xfinity mobile new voicemailgreeting. If yes, then your mailbox may need to be reprovisioned. Given the timing, I'm skeptical that swapping the SIM card was the actual fix, but I really don't know. By way of update, today my voicemail started working. Here’s how: Dial your Xfinity Mobile phone number from any phone When your greeting begins to play, press # Enter your PIN Follow the prompts to access voicemails or change options You can play, share, de So hopefully you can have the voicemail reprovisioned. At the top right, tap More . Unfortunately, I don't know how it got fixed, only that it did. When I try to call *86 (*VM) or my 10 digit mobile number from the mobile phone, I get the female recording that says "The mailbox number you are trying to reach is not in service, good bye". So ... how are you attempting to access VM? I have tried all three -- holding 1 on the dial pad, dialing my own number, and the voicemail app. If you have questions about your services, we're here to answer them. ‎Stay connected on the go with Xfinity Connect! Xfinity Mobile--voicemail not working at all Official Response Setup the account as a backup in case I needed it but now that I'm planning on using it as a primary number I find that voicemail doesn't work at all ("the mailbox number you are trying to reach is not in service"). When I try using the XFInity Mobile Voicemail app, it seems like the greeting allows me to select standard but the setting will not stick and always returns to Custom. Once you are on the Settings and Preferences page, click on the voice button… Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. You can play, share, delete, reply to and if available, view transcriptions of your voice messages. The Xfinity Mobile Voicemail app allows customers with a compatible device to listen and manage your voice messages. The Xfinity Mobile Voicemail app allows customers with a compatible device to listen and manage your voice messages. Sign in to xfinity.com with your XFINITY username and password. $20/line/mo. On some phones, you can see your voicemails listed in your Phone app. Xfinity Voice is an innovative and reliable IP-enabled, digital-quality home phone service that delivers all the functions of a traditional home phone, plus enhanced features that are integrated with other Xfinity services like caller ID on the TV. What is the correct voicemail phone #? I don't know how to interpret that. Accepting that at face value, I am not sure how/if that was related to my voicemail issue. 2. XFINITY Mobile does not support native android video calling. If T-Mobile USA is your mobile service … Key Features: • Access your Comcast.net email. Any help resolving this issue is appreciated. On my S8 I can bring up the dial pad and hold the number 1, dial my own number, or use the voicemail app. Home Forums Android Discussion Android Apps & Games Xfinity Mobile Voicemail Voice Mail Discussion in ' Android Apps & Games ' started by Paula Jane , Feb 14, 2020 . If the mailbox somehow got full, I'd expect a "mailbox full" message, not a "not in service message". recovery fees, and other charges extra, and subj. I activated Xfinity Mobile service almost 4 weeks ago (as of this post) and voicemail has not worked from day one. The Xfinity Connect app extends your Xfinity services onto your mobile devices. to change. Xfinity Mobile requires resi. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. At first they lost my number while porting (over from t-mobile), but got it back two days later. (It would have been nice if someone mentioned that. and roaming charges, taxes and fees, including reg. But I haven't been able to access my voicemail by dialing my 10-digit number, *86, or holding down the number 1 since I started my service with Xfinity Mobile. Click the envelope icon on the upper right. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. I actually am not using the XFinity Mobile purchased phone because it doesn't have enough internal storage to use all the apps I need, the features aren't that important but more like trying to figure it out of curiosity, thanks for your help though! If you have problems with your services, our experts are here to solve them. Then click Voice in the top navigation. For my most recent ticket regarding mobile voicemail not working, "changing the SIM card" was recorded as the resolution. If you're doing anything else you may be doing it wrong. With international roaming service in over 200 countries, Xfinity Mobile lets you call other countries from the U.S. or when you're traveling abroad. Line limitations may apply. 3. This post was marked as solved. Learn more about using Xfinity Mobile internationally. 6 6. comments. Feel free to reach back out to me here if you need anything else. Get the most out of Xfinity from Comcast by signing in to your account. About Xfinity Xfinity delivers the best entertainment to customers via its X1 and Flex devices and through its leading broadband service. I have come across a * short code but it began with a "7" I believe... Have you tried setting up voicemail by dialing one? Our community is your official source on Reddit for help with Xfinity services. 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And password to log in allows customers with a compatible device to listen and manage your messages.